Goldene Namenskette

• Shipping costs: We offer free shipping on all products.
• Shipping method: Standard shipping
• Delivery times: Delivery usually takes place within 7-14 working days after receipt of order.
• Delivery area: We deliver within Germany.
• Delivery address: Your order will be delivered to the address you provided.
• Returns: Returns are free of charge if the error is ours. Eleganz Juwelier covers the return shipping costs.

Please feel free to contact us if you have any further questions or special requirements.

Care instructions for personalized gold name necklaces

Your personalized name necklace made of genuine gold is a special piece of jewelry – individually crafted for you. With proper care, its shine will last a lifetime.

Daily use

• Remove your gold name necklace before showering, swimming, or playing sports.
• Avoid direct contact with perfume, creams, hairspray or cleaning agents.
• Do not wear your necklace while sleeping to avoid deformation or breakage.

Cleaning

• Clean the chain regularly with a soft, lint-free cloth.
• For heavier soiling: use lukewarm water with a little mild soap.
• Then rinse thoroughly and dry gently.
• Do not use aggressive cleaning agents or ultrasonic devices.

Storage

• Store your name necklace separately, ideally in a jewelry box or a fabric pouch.
• Avoid direct contact with other jewelry to prevent scratches.
• Store them in a dry place, protected from moisture and direct sunlight.

Special instructions for personalized jewelry

• Because your name necklace is made especially for you, it is particularly delicate.
• Please handle letters, connectors, and the chain with care.
• If necessary, we recommend regular check-ups at a jeweler.

Our quality promise

All our products are made of genuine gold and crafted with the utmost care. With proper care, you will enjoy your jewelry for a lifetime.